Terms of Service

Last updated: 10 November 2026. This is a translation of the Italian Termini e condizioni; if the two versions differ, the Italian version prevails, without prejudice to any mandatory consumer rights.

1. Who we are

The Luna service is provided by LUNA CLIPPER, VAT no. In attivazione, registered address Online, email luna.clipper2@gmail.com ("Luna", "we").

2. The service

Luna monitors the channels the user selects, detects new videos and automatically generates vertical clips with captions, available for download in the dashboard. Posting the clips on social platforms is up to the user. Moments are selected by automated systems, with no guarantee of views or earnings.

3. Account

You need an account with accurate details to use Luna. You are responsible for keeping your credentials safe and for activity under your account.

4. Plans, prices and payment

The available plans are Basic ($12/month), Creator ($24/month) and Agency ($48/month), with the limits shown on the pricing page. Prices are in US dollars and include VAT where applicable. Payment is made through Stripe when you subscribe.

5. Automatic renewal and cancellation

Your subscription renews automatically every month on the same date and is charged to the payment method you provided. You can cancel at any time from "Manage subscription" in your dashboard. Cancellation takes effect at the end of the month already paid for, with no refund for the remaining days, except where the law provides otherwise. If prices change, we will notify you by email at least 30 days in advance, and you may cancel.

6. Right of withdrawal

Consumers generally have the right to withdraw from the contract within 14 days of its conclusion (Italian Consumer Code, art. 52 and following). Because Luna supplies digital content not on a physical medium, at checkout we ask you to expressly request that the service start immediately. By doing so you acknowledge that you lose the right of withdrawal once supply has started (Italian Consumer Code, art. 59(1)(o)). We confirm the contract and this acknowledgement by email.

7. Content and copyright

• The creators in Luna's catalogue have authorised Luna to create clips from their videos under specific agreements. Users may use those clips within the limits set for each creator.
• For each video you upload, you declare that you own its rights or have the rights holder's permission to create and post clips of it. You are responsible for the truth of that declaration and hold Luna harmless from third-party claims arising from false declarations.
• Luna may suspend a channel or account following copyright infringement reports. Reports should be sent to luna.clipper2@gmail.com.
• You post clips on platforms yourself, following each platform's rules.

8. Acceptable use

You may not use Luna for unlawful or defamatory content, content that infringes third-party rights, or in ways that overload or harm the service.

9. Availability and liability

We do our best to keep Luna running, but the service may be interrupted for maintenance or because of third-party providers (for example YouTube). To the extent permitted by law, our liability is limited to the amount you paid in the previous 12 months. Mandatory consumer rights are not affected.

10. Changes to these terms

We may update these terms. We will notify you of material changes by email at least 30 days in advance.

11. Governing law and jurisdiction

These terms are governed by Italian law. For consumers, the competent court is that of the consumer's place of residence or domicile. For complaints, write to luna.clipper2@gmail.com: we reply within 14 days.